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Anti Spam Policy

We take SPAM seriously and are determined to keep any type of mobile spam off your mobile phone. We have a zero tolerance policy for our clients sending unsolicited text messages.

Our Policy

We ensure that all subscribers can easily opt-out quickly and permanently from unwanted SMS communications. You can do this by sending a text message from your mobile phone to the number 855-981-8855 with one of the following words STOP, REMOVE, CANCEL, OPTOUT or UNSUBSCRIBE.

Our Definition of Spam

We define spam as any unwanted, unexpected or unsolicited text message. Our services do not allow the use of 3rd party lists regardless if consent has been given or not. We consider any communication sent to a subscriber in regards to an unrelated subject that the subscriber did not request as spam.

Anti-Spam policy

We recognize an ANTI-SPAM policy for all of our communications protocols. This means that we do not condone UNSOLICITED TEXT MESSAGES; NOTIFICATIONS; ALERTS; OR ANY MESSAGES THAT YOU MAY RECEIVE FROM SOMEONE WHO SHOULD NOT HAVE YOUR MOBILE NUMBER. We should be notified about any abuse, including the sender ID, your Mobile Number (to be removed); the date and time you received it and the contents of the message. To report any abuse or violations of inappropriate use of our service, please contact us with your comments/complaints. Your report will be registered and the Client will be investigated for violations of our Anti-Spam Policy. The identity of any individual reporting abuse will be kept confidential. You can email us at help@sendtext.xyz

Anti-Spam Policy Enforcement

Our Terms of Service specify that our clients have agreed NOT to use our services to send unsolicited Text Messages or Spam. When building a campaign of subscribers our clients agree to our Opt-In only policy to their campaign. All Text Messages sent using our services can be tracked and removed from the senders campaign.

Our services support STOP, REMOVE, CANCEL, OPTOUT or UNSUBSCRIBE. Clients have the ability to remove mobile subscribers from their campaigns. We maintain a global Opt-Out list that restricts our Clients from adding a mobile number to their list that has been previously Opted-Out. If we suspect a violation of the Anti-Spam policy we will contact the client and discuss their options which can range from a warning to complete termination of their account. To the best of our knowledge, our system adheres to ALL state and national laws regarding sending unsolicited bulk and group text messages.

SPAM and ABUSE REPORT: STOP, REMOVE, CANCEL, OPTOUT or UNSUBSCRIBE

If you would like to remove yourself from any campaign, please email us at help@sendtext.xyz with a STOP, REMOVE, CANCEL, OPTOUT or UNSUBSCRIBE in the subject line. Please include your mobile phone number in the email so that we know which phone number to remove. You may also reply to the text Message you received by replying and typing in any of these keywords: STOP, REMOVE, CANCEL, OPTOUT or UNSUBSCRIBE. Also, you may send a text message containing the word STOP, REMOVE, CANCEL, OPTOUT or UNSUBSCRIBE to the number 855-981-8855 from your mobile phone.